Nadis™ Refund & Satisfaction Policy
Your wellness is our mission — and your satisfaction is our promise.
At Nadis™, we stand behind the quality of every product we create. We are committed to helping you feel your best — confidently, consistently, and safely. If for any reason you're not fully satisfied with your purchase, we’re here to make it right.
30-Day Refund Guarantee
We offer a 30-day refund policy from the date your order is delivered. If you're not satisfied with your first purchase, you may be eligible for a refund under the following terms:
To qualify for a refund:
- You must submit your refund request within 30 days of receiving your order.
- Only first-time orders of one unit (patches or pills) are eligible. Multi-pack and bulk orders are not refundable unless defective.
- Product must be unused or only partially used. We reserve the right to deny refunds for fully used products.
- The original packaging must be returned (where applicable).
- Return shipping is the customer’s responsibility.
Non-refundable items:
- Subscription orders (after the first shipment)
- Gift cards or promotional items
- Final sale or clearance items
- Orders past the 30-day window
How to Request a Refund
To initiate a return, simply email our Customer Care team at support@trynadis.com with:
- Your order number
- Reason for the return
- Photo of the product (if opened or damaged)
We'll provide clear instructions for return shipping. Once we receive and inspect the item, your refund will be issued to the original payment method within 5–10 business days.
Damaged or Incorrect Orders
If your order arrived damaged or incorrect, please contact us within 7 days of delivery, and we’ll prioritize sending a replacement or issuing a refund — no hassle.
We’re With You Every Step
Nadis™ isn’t just a supplement — it’s a transformation. If you’re unsure about the product, need help with usage, or want results guidance, our support team is ready to assist you.
📩 Questions? Email us anytime at Email: support@trynadis.com
Phone: +1 (868)-771-8977
Address: 485 Sunset Dr, 1st Floor, New York, New York, 14075, United States of America
We answer within 24 hours — because you deserve fast, human support.